Retail Space — Vendor Terms & Conditions

1. Acceptance, Rental Fee & Bond

• Approved vendors receive an invoice to secure their space.
• A 2-week security bond is required before starting.
• Rental is billed every 2 weeks per your billing cycle.
• Overdue payments trigger reminders. >7 days unpaid triggers staff contact.
• Unpaid fees may result in product removal & storage.
• Outstanding fees/damages may be deducted from the bond.

2. Rental Term & Notice Period

• Flexible rental arrangement.
• 2 weeks written email notice required to leave.
• Notice period begins at next billing cycle.

3. Commission & Sales

• All sales processed via Retail Space POS.
• 15% commission on all sales.
• Vendors cannot process separate in-store payments.

4. Vendor Payment

• Payouts follow Retail Space payment cycles.
• Deductions: 15% commission, rental fees, processing fees, outstanding charges.
• Sales reports provided to vendors.

5. Product Display & Presentation

• Vendors maintain clean, organized, well-stocked, professional spaces.
• Low stock triggers restock requests.
• Products must stay within allocated shelf/rack zones.

6. Restocking, Pricing & Labels

• Restock during approved hours only.
• All items must have clear pricing & labels before display.
• Missing/incorrect labels delay sales availability.

7. Product Requirements

• Safe, compliant with Australian laws, no IP infringement, match approved categories.
• Retail Space reserves right to refuse unsuitable products.

8. Product Quality & Customer Issues

• Vendors responsible for product quality, safety, & accuracy.
• Retail Space facilitates dispute resolution fairly.
• Refunds/returns not automatic if vendor standards are met.

9. Second-Hand / Pre-Loved Items

• Must be excellent condition, clean, professionally presented, ~80%+ new.
• Non-compliant items will be rejected.

10. Damage, Theft & Insurance

• Products displayed at vendor's own risk.
• Retail Space not liable for theft, damage, loss, or value reduction.
• Vendors encouraged to carry insurance.

11. Safety

• Displays must not block access or create hazards.
• Electrical items must meet Australian safety standards.

12. Leaving Retail Space

• All stock collected by agreed end date.
• Uncollected items incur storage fees or are removed after notice.

13. Agreement

By joining Retail Space, you confirm you have read, understood, and agreed to these Terms & Conditions.